The Journey of Coffee to Europe 
The Forbidden Brew 
The Ottoman Secret Behind Turkish Delight Frequently Asked Questions
Answers That Match Our Craft
SHOPPING QUESTIONS
Yes, Effendy offers international shipping to most countries. Delivery times vary by location and are calculated at checkout. All orders are shipped with tracking for peace of mind.
How can I request a refund?
Because our coffee is freshly roasted per order, we do not offer refunds on roasted products. However, for non-perishable goods or damaged deliveries, please contact us within 7 days and we’ll be happy to assist.
Do you offer gift vouchers?
Absolutely. You can purchase beautifully designed digital gift cards in various amounts—perfect for coffee lovers, delight fans, or those who appreciate timeless indulgence.
How can I use a coupon code?
During checkout, simply enter your valid promo code in the designated box. If accepted, your discount will automatically be applied before payment. Codes cannot be combined unless stated otherwise.
At Effendy, your satisfaction is at the heart of our experience. Whether you’re a first-time customer or a loyal member, our service is designed to deliver answers with elegance, clarity, and care.
Need help choosing the perfect blend? Curious about your order? Our knowledgeable support team is ready to guide you—because excellence is in the details.
ABOUT OUR PRODUCTS
Are Effendy products certified organic?
Many of our coffees and delights are certified organic or made with ethically sourced, premium ingredients. Our commitment to purity means avoiding artificial additives or E-numbers—because we believe great taste begins at the source.
What makes your Turkish delights different?
Each piece of our delight is handmade in small batches using traditional techniques and real ingredients—like rosewater, pistachio, and saffron. Unlike commercial versions, ours are free from glucose syrups and unnecessary preservatives, offering a more refined experience.
Do you offer equipment for brewing at home?
Yes. Effendy offers a curated selection of handcrafted coffee tools, including copper cezves, ceramic filters, and sustainable grinders. Every item is chosen for both performance and aesthetic, so your ritual at home is as beautiful as it is delicious.
Can I store your coffee for long periods?
We recommend consuming our coffee within 4–6 weeks of roasting for optimal freshness. Each tin is sealed for quality, but once opened, store it in a cool, dry place away from light to preserve aroma and flavor for as long as possible.
